FAQ

What is the difference between the print and PDF formats?

The print issue is the physical magazine, delivered by mail. The PDF issue is a downloadable digital edition, available immediately after purchase.

Can I buy a single issue, or do I need to subscribe?

You can purchase a single issue or choose a subscription.

How can I access my PDF?

The PDF version will be sent by email to the address you provided at checkout.

Do you deliver internationally?

Yes, we deliver within Morocco and internationally.

What are the shipping times?

Within Morocco: 1 week from the date of purchase
Internationally: 2 weeks from the date of purchase

What are the shipping fees?

Within Morocco:
For subscribers (scheduled delivery upon publication of each issue): MAD 20
For separate shipments (single-issue purchases outside the publication schedule): MAD 50
For all other destinations: MAD 120

What payment methods do you accept?

We accept credit and debit card payments, as well as bank transfers.

If I subscribe, which issue will my subscription start with?

Subscriptions start with the current issue.

Can I cancel or pause my subscription?

Please refer to our Terms and Conditions of Sale for details on the procedure to follow.

What should I do if my package arrives damaged or does not arrive?